Customs, Import Duties & Taxes

Customs, Import Duties & Taxes

Some products sold by Lumeris may be shipped from international fulfilment centres or suppliers.

Depending on the product, delivery route and order value, customs duties, import VAT or other local charges may apply.

Where applicable, taxes and delivery charges will be displayed at checkout before you complete your order.

If any customs duties, import taxes or courier handling fees are charged by the relevant authorities or delivery provider, these charges may be the responsibility of the customer, unless stated otherwise at checkout.

Lumeris is not responsible for delays caused by customs checks, border processing, courier inspections or other events outside our control.

We recommend that customers check their order details, delivery address and any applicable charges before completing the purchase.

If your order is delayed due to customs or import processing, please contact our customer support team and we will do our best to assist you.